Privacy Policy

General Information

We take data protection seriously. We process your personal data solely in accordance with the applicable legal regulations (GDPR, TKG 2003).

This Privacy Policy provides information on how we collect, process, and protect your data when you use our website.

Information We Collect

When you visit our website, certain personal data is automatically collected, including:

  • IP address

  • Date and time of access

  • Pages visited / click paths

  • Referring URL (referrer)

  • Device and browser information

This data is automatically processed by our hosting provider (Hostinger).

Contacting Us

If you contact us via the contact form or by email, the data you provide (e.g. name, email address, message) will be stored for the purpose of processing your request and any follow-up questions.

We do not share this data without your consent.
Storage period: 6 months

Legal basis:

  • Art. 6(1)(b) GDPR (pre-contractual measures)

  • Art. 6(1)(f) GDPR (legitimate interest)

Purpose of Data Processing

We process personal data for the following purposes:

  • To provide, maintain, and improve our website

  • To respond to inquiries (e.g. via the contact form)

  • To process orders and fulfill contracts

  • For marketing purposes (only with consent)

  • For website security and error analysis

Cookies

Our website uses cookies to enhance user experience. These are small text files stored on your device.

Types of cookies:

  • Technically necessary cookies (for functionality)

  • Statistics cookies (anonymized)

  • Marketing cookies (e.g. from third parties like Meta or Google – only with consent)

Legal basis:

  • Art. 6(1)(a) GDPR (consent)

  • Art. 6(1)(f) GDPR (legitimate interest)

You can change your cookie preferences at any time using the cookie banner.

Web Analytics & Tools

Google Analytics

Provider: Google Ireland Ltd.
We use Google Analytics to analyze user behavior. IP addresses are anonymized.
Legal basis: Your consent (Art. 6(1)(a) GDPR)

Meta (Facebook/Instagram) Pixel

We may use the Meta Pixel for targeted advertising and performance measurement.
Legal basis: Your consent (Art. 6(1)(a) GDPR)

Newsletter

If you subscribe to our newsletter, we store your email address and optionally your name for personalization.
Subscription uses a double opt-in process.

Legal basis: Art. 6(1)(a) GDPR
Unsubscribe: Anytime via the link in the newsletter or by emailing us.

Payment Providers

For purchases via our website, payments may be processed by:

  • Stripe

  • PayPal

  • Klarna (depending on selection)

These providers receive only the data necessary for payment processing.
Legal basis: Art. 6(1)(b) GDPR

Your Rights

You have the right to:

  • Access the personal data we store about you

  • Request correction of incorrect data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Data portability

  • Object to processing

  • Withdraw any consent given (at any time)

To exercise your rights, contact us at:
📧 Email: info@ravamarkt.com

If you believe that your data is being processed unlawfully, you have the right to lodge a complaint with the Austrian Data Protection Authority.

Data Security

We implement appropriate technical and organizational measures to protect your data from manipulation, loss, destruction, or unauthorized access.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy if our website or legal requirements change. The most current version will always be available on this page.