{"id":10,"date":"2025-06-29T19:51:06","date_gmt":"2025-06-29T17:51:06","guid":{"rendered":"https:\/\/startersites.io\/elementor\/homi\/?page_id=10"},"modified":"2025-07-18T12:22:08","modified_gmt":"2025-07-18T10:22:08","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ravamarkt.com\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b59414 e-flex e-con-boxed e-con e-parent\" data-id=\"2b59414\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-244f917 elementor-widget elementor-widget-heading\" data-id=\"244f917\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Return<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-186a713 e-flex e-con-boxed e-con e-parent\" data-id=\"186a713\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5aac768 elementor-widget elementor-widget-image\" data-id=\"5aac768\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/ravamarkt.com\/wp-content\/uploads\/2025\/07\/return-1024x576.jpg\" class=\"attachment-large size-large wp-image-2045\" alt=\"\" srcset=\"https:\/\/ravamarkt.com\/wp-content\/uploads\/2025\/07\/return-1024x576.jpg 1024w, https:\/\/ravamarkt.com\/wp-content\/uploads\/2025\/07\/return-300x169.jpg 300w, https:\/\/ravamarkt.com\/wp-content\/uploads\/2025\/07\/return-768x432.jpg 768w, https:\/\/ravamarkt.com\/wp-content\/uploads\/2025\/07\/return-1536x864.jpg 1536w, https:\/\/ravamarkt.com\/wp-content\/uploads\/2025\/07\/return-2048x1152.jpg 2048w, https:\/\/ravamarkt.com\/wp-content\/uploads\/2025\/07\/return-18x10.jpg 18w, https:\/\/ravamarkt.com\/wp-content\/uploads\/2025\/07\/return-600x338.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-87eeda6 e-flex e-con-boxed e-con e-parent\" data-id=\"87eeda6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7046cb7 elementor-widget elementor-widget-text-editor\" data-id=\"7046cb7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 data-start=\"242\" data-end=\"265\">Returns &amp; Refunds<\/h6>\n<p data-start=\"267\" data-end=\"388\">We understand that sometimes a product may not be what you expected. That\u2019s why we offer a simple and fair return policy.<\/p>\n<hr data-start=\"390\" data-end=\"393\" \/>\n<h6 data-start=\"395\" data-end=\"416\">Right to Return<\/h6>\n<p data-start=\"418\" data-end=\"502\">You have the right to return most items within <strong data-start=\"465\" data-end=\"477\">365 days<\/strong> of receiving your order.<\/p>\n<ul data-start=\"504\" data-end=\"970\">\n<li data-start=\"504\" data-end=\"671\">\n<p data-start=\"506\" data-end=\"671\"><strong data-start=\"506\" data-end=\"524\">Within 14 days<\/strong>:<br data-start=\"525\" data-end=\"528\" \/>\u2714\ufe0f Free returns for most orders<br data-start=\"561\" data-end=\"564\" \/>\u2714\ufe0f Full refund to your original payment method<br data-start=\"612\" data-end=\"615\" \/>\u2714\ufe0f Items must be <strong data-start=\"634\" data-end=\"644\">unused<\/strong>, in <strong data-start=\"649\" data-end=\"671\">original packaging<\/strong><\/p>\n<\/li>\n<li data-start=\"673\" data-end=\"970\">\n<p data-start=\"675\" data-end=\"970\"><strong data-start=\"675\" data-end=\"697\">From day 15 to 365<\/strong>:<br data-start=\"698\" data-end=\"701\" \/>\ud83d\ude9a Return shipping costs must be covered by the customer<br data-start=\"759\" data-end=\"762\" \/>\ud83d\udcb3 Refunds will be issued as a <strong data-start=\"795\" data-end=\"806\">voucher<\/strong> usable on <strong data-start=\"817\" data-end=\"834\">RavaMarkt.com<\/strong> within 360 days<br data-start=\"850\" data-end=\"853\" \/>\u26a0\ufe0f Only <strong data-start=\"863\" data-end=\"876\">brand-new<\/strong>, <strong data-start=\"878\" data-end=\"888\">unused<\/strong>, and <strong data-start=\"894\" data-end=\"909\">unassembled<\/strong> products in their original packaging are eligible for return<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"972\" data-end=\"975\" \/>\n<h6 data-start=\"977\" data-end=\"1001\">Return Exceptions<\/h6>\n<p data-start=\"1003\" data-end=\"1050\">Some products cannot be returned after 14 days:<\/p>\n<ul data-start=\"1052\" data-end=\"1288\">\n<li data-start=\"1052\" data-end=\"1104\">\n<p data-start=\"1054\" data-end=\"1104\">Hygiene-related items (e.g. bedding, towels, etc.)<\/p>\n<\/li>\n<li data-start=\"1105\" data-end=\"1143\">\n<p data-start=\"1107\" data-end=\"1143\">Personalized or custom-made products<\/p>\n<\/li>\n<li data-start=\"1144\" data-end=\"1187\">\n<p data-start=\"1146\" data-end=\"1187\">Installed, used, or visibly damaged items<\/p>\n<\/li>\n<li data-start=\"1188\" data-end=\"1225\">\n<p data-start=\"1190\" data-end=\"1225\">Products without original packaging<\/p>\n<\/li>\n<li data-start=\"1226\" data-end=\"1288\">\n<p data-start=\"1228\" data-end=\"1288\">Certain large items like bathtubs or whirlpools (if offered)<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1290\" data-end=\"1293\" \/>\n<h6 data-start=\"1295\" data-end=\"1318\">Return Procedure<\/h6>\n<ol data-start=\"1320\" data-end=\"1794\">\n<li data-start=\"1320\" data-end=\"1518\">\n<p data-start=\"1323\" data-end=\"1415\"><strong data-start=\"1323\" data-end=\"1337\">Contact us<\/strong> at <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1341\" data-end=\"1394\">support@ravamarkt.com<\/a><br data-start=\"1394\" data-end=\"1397\" \/>Please include:<\/p>\n<ul data-start=\"1419\" data-end=\"1518\">\n<li data-start=\"1419\" data-end=\"1442\">\n<p data-start=\"1421\" data-end=\"1442\">Your <strong data-start=\"1426\" data-end=\"1442\">order number<\/strong><\/p>\n<\/li>\n<li data-start=\"1446\" data-end=\"1465\">\n<p data-start=\"1448\" data-end=\"1465\">Reason for return<\/p>\n<\/li>\n<li data-start=\"1469\" data-end=\"1518\">\n<p data-start=\"1471\" data-end=\"1518\">Photos (if the product is damaged or incorrect)<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1520\" data-end=\"1665\">\n<p data-start=\"1523\" data-end=\"1566\"><strong data-start=\"1523\" data-end=\"1542\">We\u2019ll guide you<\/strong> through the next steps:<\/p>\n<ul data-start=\"1570\" data-end=\"1665\">\n<li data-start=\"1570\" data-end=\"1586\">\n<p data-start=\"1572\" data-end=\"1586\">Return address<\/p>\n<\/li>\n<li data-start=\"1590\" data-end=\"1619\">\n<p data-start=\"1592\" data-end=\"1619\">Return number (if required)<\/p>\n<\/li>\n<li data-start=\"1623\" data-end=\"1665\">\n<p data-start=\"1625\" data-end=\"1665\">Return label (for eligible free returns)<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1667\" data-end=\"1722\">\n<p data-start=\"1670\" data-end=\"1722\"><strong data-start=\"1670\" data-end=\"1699\">Pack the product securely<\/strong> in original packaging.<\/p>\n<\/li>\n<li data-start=\"1724\" data-end=\"1794\">\n<p data-start=\"1727\" data-end=\"1794\"><strong data-start=\"1727\" data-end=\"1738\">Refunds<\/strong> are issued after the product is received and inspected.<\/p>\n<\/li>\n<\/ol>\n<hr data-start=\"1796\" data-end=\"1799\" \/>\n<h6 data-start=\"1801\" data-end=\"1823\">Refund Timeline<\/h6>\n<ul data-start=\"1825\" data-end=\"1997\">\n<li data-start=\"1825\" data-end=\"1881\">\n<p data-start=\"1827\" data-end=\"1881\">Standard refunds: <strong data-start=\"1845\" data-end=\"1866\">3\u20137 business days<\/strong> after approval<\/p>\n<\/li>\n<li data-start=\"1882\" data-end=\"1946\">\n<p data-start=\"1884\" data-end=\"1946\">Vouchers (for late returns): Emailed within <strong data-start=\"1928\" data-end=\"1946\">5 working days<\/strong><\/p>\n<\/li>\n<li data-start=\"1947\" data-end=\"1997\">\n<p data-start=\"1949\" data-end=\"1997\">Returns without prior contact may be <strong data-start=\"1986\" data-end=\"1997\">refused<\/strong><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1999\" data-end=\"2002\" \/>\n<h6 data-start=\"2004\" data-end=\"2021\">Need Help?<\/h6>\n<p data-start=\"2023\" data-end=\"2128\">Still have questions?<br data-start=\"2044\" data-end=\"2047\" \/>We&#8217;re happy to assist!<br data-start=\"2069\" data-end=\"2072\" \/>\ud83d\udce7 <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"2075\" data-end=\"2128\">support@ravamarkt.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div> \n","protected":false},"excerpt":{"rendered":"<p>Return Returns &amp; Refunds We understand that sometimes a product may not be what you expected. That\u2019s why we offer a simple and fair return policy. Right to Return You have the right to return most items within 365 days of receiving your order. Within 14 days:\u2714\ufe0f Free returns for most orders\u2714\ufe0f Full refund to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/ravamarkt.com\/en\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ravamarkt.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ravamarkt.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ravamarkt.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ravamarkt.com\/en\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":35,"href":"https:\/\/ravamarkt.com\/en\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":3200,"href":"https:\/\/ravamarkt.com\/en\/wp-json\/wp\/v2\/pages\/10\/revisions\/3200"}],"wp:attachment":[{"href":"https:\/\/ravamarkt.com\/en\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}